Dohtur at 08:51, 31 May 2012

2012-05-31T08:51:39Z

Ivka: Created page with 'In case a customer has forgotten the password for his account, he can easily reset it. All he needs to do is: 1. click on the ''''Forgot password?'''' link to open the form (Fig…'

2010-01-19T10:29:42Z

Created page with 'In case a customer has forgotten the password for his account, he can easily reset it. All he needs to do is: 1. click on the ''''Forgot password?'''' link to open the form (Fig…'

New page

In case a customer has forgotten the password for his account, he can easily reset it. All he needs to do is:

1. click on the ''''Forgot password?'''' link to open the form (Figure 6-13),

2. type an e-mail address in the ''''E-mail'''' field, and

3. click on the ''''Submit'''' button.

<div align="center">[[Image:lc22-6-13.gif|600px|Figure 6-13: Resetting forgotten password]]
Figure 6-13: Resetting forgotten password
</div>

Once the request is submitted, LiteCommerce software checks if there is a matching customer account in the store database. If the specified e-mail address is found in the database, a message is sent to the specified e-mail informing that there has been submitted a request to reset the password associated with that e-mail address. The customer needs to confirm the request by accessing the URL provided in the e-mail. Once the request is confirmed, the new password is e-mailed to him. If the store database does not contain the e-mail address specified in the ''''Forgot password?'''' form, a message is displayed in the customer's browser informing that the specified e-mail address has not been found (Figure 6-14).

<div align="center">[[Image:lc22-6-14.gif|600px|Figure 6-14: Message displayed in case the specified e-mail address cannot be found in the database]]
Figure 6-14: Message displayed in case the specified e-mail address cannot be found in the database
</div>

[[Category:LiteCommerce user manual]]

← Older revision		Revision as of 08:51, 31 May 2012
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	In case a customer has forgotten the password for his account, he can easily reset it. All he needs to do is:		In case a customer has forgotten the password for his account, he can easily reset it. All he needs to do is:

LiteCommerce:Resetting a Password - Revision history

Dohtur at 08:51, 31 May 2012

Ivka: Created page with 'In case a customer has forgotten the password for his account, he can easily reset it. All he needs to do is: 1. click on the ''''Forgot password?'''' link to open the form (Fig…'