X-Cart:Antifraud - Revision history

Mouse at 13:46, 22 July 2020

2020-07-22T13:46:41Z

Dohtur at 06:49, 21 June 2017

2017-06-21T06:49:47Z

Dohtur: /* Enabling and Configuring */

2017-01-13T05:37:21Z

‎Enabling and Configuring

Dohtur: /* Enabling and Configuring */

2017-01-13T05:36:33Z

‎Enabling and Configuring

Dohtur: /* Troubleshooting */

2013-09-20T12:18:03Z

‎Troubleshooting

Dohtur: /* Troubleshooting */

2013-09-20T12:13:00Z

‎Troubleshooting

Dohtur: /* Whenever we try and use the Antifraud check, it is saying: Warning! Antifraud service is not available! I still have available requests to Antifraud service in my Helpdesk account. How do I solve the problem? */

2013-09-20T12:11:54Z

‎Whenever we try and use the Antifraud check, it is saying: Warning! Antifraud service is not available! I still have available requests to Antifraud service in my Helpdesk account. How do I solve the problem?

Seyfin: /* Using the Results of 'Antifraud service' Check-up */

2012-12-26T04:25:16Z

‎Using the Results of 'Antifraud service' Check-up

Dohtur: /* Roles in Antifraud module management */

2012-10-10T07:27:22Z

‎Roles in Antifraud module management

Dohtur: /* Whenever we try and use the Antifraud check, it is saying: Warning! Antifraud service is not available! I still have available requests to Antifraud service in my Helpdesk account. How do I solve the problem? */

2012-05-29T10:50:15Z

@@ Line 3: / Line 3: @@
 For better merchant protection from online credit card fraud X-Cart has an integrated fraud screening facility. Antifraud service is a [https://market.x-cart.com/addons/antifraud.html#product-details-tab-tab4 subscription based service]; however, with X-Cart license, we offer a free trial for antifraud screening.
-Antifraud service runs on the servers of our company. We are utilizing MaxMind's [http://www.maxmind.com/app/city GeoIP City Database] and [http://www.maxmind.com/app/ccv minFraud service] for our Antifraud service. GeoIP databases are 99% accurate on a country level, 85% accurate on a state level, and 80% accurate for the US within a 25-mile radius. But the '''fraud risk factor''' is assessed by our unique algorithms based on our substantial experience in online credit card processing and which are specially adapted to be used in X-Cart shopping cart system. The following customer information is sent to our screening servers during antifraud checks:
+Antifraud service runs on the servers of our company. We are utilizing MaxMind's [https://www.maxmind.com/app/city GeoIP City Database] and [https://www.maxmind.com/app/ccv minFraud service] for our Antifraud service. GeoIP databases are 99% accurate on a country level, 85% accurate on a state level, and 80% accurate for the US within a 25-mile radius. But the '''fraud risk factor''' is assessed by our unique algorithms based on our substantial experience in online credit card processing and which are specially adapted to be used in X-Cart shopping cart system. The following customer information is sent to our screening servers during antifraud checks:
 * IP address
@@ Line 16: / Line 16: @@
 If fraud screening is enabled, X-Cart transfers the following data about a placed order to our antifraud service, where the request is processed and estimated risk factor for the order is returned. If risk factor exceeds the specified threshold then the order is delayed for manual check (phone call to a buyer, asking for additional evidence of authenticity etc.). Antifraud system provides a detailed report with an explanation what was suspicious about the order. This functionality is particularly useful when selling goods with immediate electronic delivery (like software, music, content etc.) because this kind of goods are most often ordered using stolen credit cards.
-More information about Antifraud service is available at http://www.x-cart.com/antifraud_service.html.
+More information about Antifraud service is available at https://www.x-cart.com/antifraud_service.html.
 == Roles in  Antifraud module management ==
@@ Line 22: / Line 22: @@
 If you are an X-Cart GOLD or GOLD PLUS administrator/provider or an X-Cart PLATINUM or PRO administrator:
-* You can enable/disable <u>Antifraud service</u> module and adjust its configuration settings (Check out [http://www.x-cart.com/xcart_manual/online/antifraud1.htm Enabling and Configuring 'Antifraud service']).
+* You can enable/disable <u>Antifraud service</u> module and adjust its configuration settings (Check out [https://www.x-cart.com/xcart_manual/online/antifraud1.htm Enabling and Configuring 'Antifraud service']).
-* You can view the results of screening of an order by Antifraud service in the order details (Study [http://www.x-cart.com/xcart_manual/online/antifraud2.htm Using the Results of 'Antifraud service' Check-up]).
+* You can view the results of screening of an order by Antifraud service in the order details (Study [https://www.x-cart.com/xcart_manual/online/antifraud2.htm Using the Results of 'Antifraud service' Check-up]).
-* You can use the 'IP Lookup' service to trace the actual physical location of a customer by the IP address from which an order was placed and, if necessary, to measure the distance between the customer's location and any other location, for example, the location of your company, or the billing address provided in an order (See [http://www.x-cart.com/xcart_manual/online/antifraud3.htm Using the 'IP Lookup' Service]).
+* You can use the 'IP Lookup' service to trace the actual physical location of a customer by the IP address from which an order was placed and, if necessary, to measure the distance between the customer's location and any other location, for example, the location of your company, or the billing address provided in an order (See [https://www.x-cart.com/xcart_manual/online/antifraud3.htm Using the 'IP Lookup' Service]).
 If you are an X-Cart PLATINUM or PRO provider:

@@ Line 1: / Line 1: @@
 == Overview ==
-For better merchant protection from online credit card fraud X-Cart has an integrated fraud screening facility. Antifraud service is a [http://www.x-cart.com/antifraud_service.html subscription based service]; however with X-Cart license we offer a free trial for antifraud screening.
+For better merchant protection from online credit card fraud X-Cart has an integrated fraud screening facility. Antifraud service is a [https://market.x-cart.com/addons/antifraud.html#product-details-tab-tab4 subscription based service]; however, with X-Cart license, we offer a free trial for antifraud screening.
-Antifraud service runs on the servers of our company. We are utilizing MaxMind's [http://www.maxmind.com/app/city GeoIP City Database] and [http://www.maxmind.com/app/ccv minFraud service] for our Antifraud service. GeoIP databases are 99% accurate on a country level, 85% accurate on a state level, and 80% accurate for the US within a 25 mile radius. But the '''fraud risk factor''' is assessed by our unique algorithms based on our substantial experience in online credit card processing and which are specially adapted to be used in X-Cart shopping cart system. The following customer information is sent to our screening servers during antifraud checks:
+Antifraud service runs on the servers of our company. We are utilizing MaxMind's [http://www.maxmind.com/app/city GeoIP City Database] and [http://www.maxmind.com/app/ccv minFraud service] for our Antifraud service. GeoIP databases are 99% accurate on a country level, 85% accurate on a state level, and 80% accurate for the US within a 25-mile radius. But the '''fraud risk factor''' is assessed by our unique algorithms based on our substantial experience in online credit card processing and which are specially adapted to be used in X-Cart shopping cart system. The following customer information is sent to our screening servers during antifraud checks:
 * IP address

@@ Line 79: / Line 79: @@
 : b) Go to the '<u>Payment methods</u>' page.
 : c) Select the '<u>Check</u>' check-box of the payment methods for which you want to use the AntiFraud check feature.
-:: [[File:xc4_antifraud_check_box.png|700px]]
+:: [[File:xc4_antifraud_check_box.png|border|700px]]
 : d) Click '''Update''' to apply the changes.

@@ Line 79: / Line 79: @@
 : b) Go to the '<u>Payment methods</u>' page.
 : c) Select the '<u>Check</u>' check-box of the payment methods for which you want to use the AntiFraud check feature.
 : d) Click '''Update''' to apply the changes.

@@ Line 213: / Line 213: @@
 === Whenever we try and use the Antifraud check, it is saying: Warning! Antifraud service is not available! I still have available requests to Antifraud service in my Helpdesk account. How do I solve the problem?===
-This problem is probably related to the change of our Antifraud service URL. If you experience this problem, try the following solution:
+This problem is probably related to the change of our Antifraud service URL. If you experience this problem, open the file <u>modules/Anti_Fraud/config.php</u> for viewing/editing and check the line defining the Antifraud service URL.
+If this line says:
 <pre>define ('ANTIFRAUD_URL', 'https://secure.qualiteam.biz:443');</pre>
 or:
 <pre>define ('ANTIFRAUD_URL', 'https://secure.qtmsoft.com:443';);</pre>
+replace it with the following:
 <pre>define ('ANTIFRAUD_URL', 'https://secure.x-cart.com:443');</pre>

@@ Line 215: / Line 215: @@
 This problem is probably related to the change of our Antifraud service URL. If you experience this problem, try the following solution:
-In the file <u>modules/Anti_Fraud/config.php</u>, find the line defining the Antifraud service URL. Depending on the version of your X-Cart copy, this would be:
+) In the file <u>modules/Anti_Fraud/config.php</u>, find the line defining the Antifraud service URL. Depending on the version of your X-Cart copy, this would be:
 <pre>define ('ANTIFRAUD_URL', 'https://secure.qualiteam.biz:443');</pre>
@@ Line 221: / Line 221: @@
 <pre>define ('ANTIFRAUD_URL', 'https://secure.qtmsoft.com:443';);</pre>
-To fix the problem, replace the above line with the following:
+) Replace the above line with the following:
 <pre>define ('ANTIFRAUD_URL', 'https://secure.x-cart.com:443');</pre>

@@ Line 101: / Line 101: @@
 <u>Antifraud additional fields</u> (optional) - <u>Antifraud service</u> module service flags.
-If Antifraud service is unable to provide any information about the IP address used to place an order, you are informed about it by the following message: 'No information regarding requested IP is found'. Such a message does not necessarily mean fraud, it can be caused by the fact that the customer came to your store from an intranet environment. However, the potential fraud risk of orders, the origin of which is unknown, is very high.
+If Antifraud service is unable to provide any information about the IP address used to place an order, you are informed about it by the following message:
-As orders get screened by Antifraud service at the time of placement, it is natural that orders placed when <u>Antifraud service</u> module is turned off will not have any Antifraud service check-up results in their details. A warning will be displayed in the place of the order's Antifraud check-up results: 'The order has not been checked by Antifraud service because Antifraud module was turned off at the time of order placement'.
+<pre>'No information regarding requested IP is found'</pre>
 If, for some reason, an order was not checked by Antifraud, or if you failed to get the results of the check-up (for example, because of a connection failure just after the order was placed), you can request another check-up of the order by Antifraud. To do so, click the Check order in Antifraud service link. Your request will be re-sent to the Antifraud service server.
@@ Line 109: / Line 115: @@
 {{Note1|Note: If the 'Check order in Antifraud service' link does not appear on the page, make sure Antifraud service module is enabled and Antifraud module subscription key is entered on the General settings/Modules options->Antifraud options page.}}
-Antifraud service subscription key is valid for a limited number of times. As soon as your Antifraud service subscription key expires, you will be notified about it by a warning message in the '<u>Antifraud checking results</u>' subsection of the '<u>Order details</u>' form: 'Warning! Antifraud service key expired! You can purchase Antifraud Service subscription here or get your free trial key here (if it has not been used)'. If you get this message and want to continue using <u>Antifraud</u>, order a new Antifraud service subscription key from X-Cart.
+Antifraud service subscription key is valid for a limited number of times. As soon as your Antifraud service subscription key expires, you will be notified about it by a warning message in the '<u>Antifraud checking results</u>' subsection of the '<u>Order details</u>' form:
-If the key entered into the 'Antifraud module subscription key' field of the 'Antifraud options' form is not a valid Antifraud module subscription key, you will be informed that your Antifraud service key is invalid: 'Warning! Antifraud service key is invalid! You can purchase Antifraud Service subscription here or or get your trial key here (if it has not been used)'. If you get this message, make sure the Antifraud module subscription key in the '<u>Antifraud options</u>' form is entered correctly.
+If you get this message, make sure the Antifraud module subscription key in the '<u>Antifraud options</u>' form is entered correctly.
 If you wish to get email notifications in the event that your Antifraud module subscription key becomes invalid or expired, enable the corresponding email notifications on the <u>General settings/Modules options->Antifraud options</u> page.

← Older revision		Revision as of 10:50, 29 May 2012
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	[[Category:X-Cart user manual]]		[[Category:X-Cart user manual]]
	[[Category:X-Cart modules]]		[[Category:X-Cart modules]]
−	~~[[Category:Troubleshooting]]~~