X-Cart:Company Options - Revision history

Dohtur: /* Company "From" email */

2015-03-25T11:12:48Z

‎Company "From" email

Dohtur: /* Company emails */

2015-03-25T11:11:29Z

‎Company emails

Seyfin: /* See also: */

2013-01-09T06:41:53Z

‎See also:

Dohtur: /* Company emails */

2012-11-29T09:22:52Z

‎Company emails

Dohtur: /* Company location address */

2012-10-08T12:38:28Z

‎Company location address

Dohtur: /* Company "From" email */

2012-05-30T17:24:43Z

‎Company "From" email

Dohtur: /* Company "From" email */

2012-05-24T15:52:42Z

‎Company "From" email

Dohtur at 22:43, 23 May 2012

2012-05-23T22:43:42Z

Dohtur: /* Company "From" email */

2012-05-23T22:37:09Z

‎Company "From" email

Seyfin: /* Company details */

2011-01-14T11:11:33Z

‎Company details

← Older revision		Revision as of 11:12, 25 March 2015
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	: ''Why use this field'': In an X-Cart based store, email messages initiated by customers (like notifications about placed orders to the orders department or messages posted via the 'Contact Us' form) by default are sent on behalf of the respective customers, i.e. with the customer's email address in the ''From'' header. It is known that some spam filters block email messages which have in their ''From'' header an email address with the domain name part not matching the domain name of the server from which the email message originated. The '<u>"From" email address</u>' field allows you to specify an email address to be automatically pasted to the ''From'' header of customer initiated email messages sent from your store if the domain part of their original ''From'' header email address does not match the domain name of your store. Defining a '<u>"From" email address</u>' ensures that your store's customer initiated email messages are not blocked by spam filters because of mismatching domain names. Note that after the replacement of the customer's email address contained in the ''From'' header with the address defined in the '<u>"From" email address</u> field, the customer's email address is retained in the ''Reply-To'' header.		: ''Why use this field'': In an X-Cart based store, email messages initiated by customers (like notifications about placed orders to the orders department or messages posted via the 'Contact Us' form) by default are sent on behalf of the respective customers, i.e. with the customer's email address in the ''From'' header. It is known that some spam filters block email messages which have in their ''From'' header an email address with the domain name part not matching the domain name of the server from which the email message originated. The '<u>"From" email address</u>' field allows you to specify an email address to be automatically pasted to the ''From'' header of customer initiated email messages sent from your store if the domain part of their original ''From'' header email address does not match the domain name of your store. Defining a '<u>"From" email address</u>' ensures that your store's customer initiated email messages are not blocked by spam filters because of mismatching domain names. Note that after the replacement of the customer's email address contained in the ''From'' header with the address defined in the '<u>"From" email address</u> field, the customer's email address is retained in the ''Reply-To'' header.
		+
		+	Starting with X-Cart version 4.6.5 it is possible to specify your company name in the Company "From" email address field. The format is as follows: '''Your Company Name <sales@example.com>'''.

	==See also:==		==See also:==

← Older revision		Revision as of 11:11, 25 March 2015
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	* <u>Help/Support department email address</u>: for messages submitted through the 'Contact Us' and 'Ask a question about this product' forms.		* <u>Help/Support department email address</u>: for messages submitted through the 'Contact Us' and 'Ask a question about this product' forms.
		+
		+	Starting with X-Cart version 4.6.5 it is possible to specify your company name in the above email address fields. The format is as follows: '''Your Company Name <sales@example.com>'''.

	The exact set of notifications that you will receive at the company email addresses can be readjusted in the 'General settings/Email notifications options' section of the Admin area. For details, study section '[[X-Cart:Email_Notifications_Options \| Email Notifications Options]]' of this manual.		The exact set of notifications that you will receive at the company email addresses can be readjusted in the 'General settings/Email notifications options' section of the Admin area. For details, study section '[[X-Cart:Email_Notifications_Options \| Email Notifications Options]]' of this manual.

@@ Line 73: / Line 73: @@
 ==See also:==
 * [[X-Cart:Email_Options | Email Options]]
-* [[X-Cart:FAQs#I_am_not_receiving_emails_from_my_X-Cart_store._How_do_I_fix_it.3F | FAQ: I am not receiving emails from my X-Cart store. How do I fix it?]]
+* [[X-Cart:FAQs#I_am_not_receiving_emails_from_my_X-Cart_store._How_do_I_fix_that.3F | FAQ: I am not receiving emails from my X-Cart store. How do I fix that?]]
 [[Category:X-Cart user manual]]
 [[Category:X-Cart user manual]]

@@ Line 53: / Line 53: @@
 X-Cart allows you to specify 4 company email addresses:
-* <u>Site administrator email address</u>: for notifications about incorrect and potentially unsafe GET and POST requests to the site, SQL and login errors, notifications sent by the built-in [http://www.x-cart.com/xcart_manual/online/maintenance_agent.htm Maintenance Agent].
+* <u>Site administrator email address</u>: for notifications about incorrect and potentially unsafe GET and POST requests to the site, SQL and login errors, notifications sent by the built-in [[X-Cart:Maintenance_Agent | Maintenance Agent]].
 * <u>Users department email address</u>: for notifications about newly created, modified and deleted user profiles.

@@ Line 31: / Line 31: @@
 <onlyinclude>The address specified in the 'Company location address' section on the 'General settings/Company options' page is used for real-time shipping calculation:
-- In X-Cart GOLD, this address is used as the origin address for all orders.
+- In X-Cart GOLD and GOLD PLUS, this address is used as the origin address for all orders.
-- In X-Cart PRO, this address is used a) as the origin address for the orders shipped from providers that do not have a [[X-Cart:Defining a Provider's Seller Address (X-Cart PRO) | seller address]] specified in their user profile; b) as the default origin address when testing the store's ability to receive real-time shipping rates.
+- In X-Cart PLATINUM and PRO, this address is used a) as the origin address for the orders shipped from providers that do not have a [[X-Cart:Defining a Provider's Seller Address (X-Cart PRO) | seller address]] specified in their user profile; b) as the default origin address when testing the store's ability to receive real-time shipping rates.
 * <u>Company address</u>: The street address of your company.

@@ Line 67: / Line 67: @@
 {{XC_4.3}}
-* <u>"From" email address</u>: Some spam filters block email messages with the domain part of the address in the ''From'' header not matching the domain name of the server the message was sent from. Here you can specify an email address to be automatically pasted to the ''From'' header of email messages sent from the store if the domain part of the address doesn't match the domain name of your store. This allows you to keep the address in the ''Reply-To'' header and thus ensures that your outgoing email messages will not be blocked because of mismatching domain names.
+* <u>"From" email address</u>: Email address to be inserted into the ''From'' header of customer initiated email messages sent by your store. This does not have to be a real email address, but the domain name part of the address specified here needs to be the same as the domain name of your store. For example, if your store domain is www.store.com, you can specify the "From" email address as info@store.com.
-: Example: If your store domain is www.store.com but the default email address has a different domain part, specify the address info@store.com and all the outgoing messages will have it in the ''From'' header.
+: ''Why use this field'': In an X-Cart based store, email messages initiated by customers (like notifications about placed orders to the orders department or messages posted via the 'Contact Us' form) by default are sent on behalf of the respective customers, i.e. with the customer's email address in the ''From'' header. It is known that some spam filters block email messages which have in their ''From'' header an email address with the domain name part not matching the domain name of the server from which the email message originated. The '<u>"From" email address</u>' field allows you to specify an email address to be automatically pasted to the ''From'' header of customer initiated email messages sent from your store if the domain part of their original ''From'' header email address does not match the domain name of your store. Defining a '<u>"From" email address</u>' ensures that your store's customer initiated email messages are not blocked by spam filters because of mismatching domain names. Note that after the replacement of the customer's email address contained in the ''From'' header with the address defined in the '<u>"From" email address</u> field, the customer's email address is retained in the ''Reply-To'' header.
 ==See also:==

@@ Line 3: / Line 3: @@
 == Company details ==
-'''Company name''': The name of your store.
+* <u>Company name</u>: The name of your store.
 {{XC_4.4}}
-The value entered into this field replaces the dummy text 'Your Company Name' everywhere in your store:
+: The value entered into this field replaces the dummy text 'Your Company Name' everywhere in your store:
 :* in the 'Shop name' element of the [[X-Cart:Configuring_Page_Titles_and_Meta_Tags#Adjusting_the_Page_Title_Element | Page Title]] in all your store's pages;
@@ Line 13: / Line 13: @@
 :* in the breadcrumb navigation bar (in 4.3 only).
-It also appears as the name of your company in order invoices.
+: It also appears as the name of your company in order invoices.
-'''Store name:''' The address (URL) of your company website. The value of this field is included into the signature in email notifications.
+* <u>Store name</u>: The address (URL) of your company website. The value of this field is included into the signature in email notifications.
-'''Year when the store started its operation:''' The time since when your company is in business. The value of this field is used as the initial year in all the drop-down boxes used for year selection; for example, in the field for selecting the time period when searching for users or orders, in the field for specifying the validity period for a discount coupon, etc.
+* <u>Year when the store started its operation</u>: The time since when your company is in business. The value of this field is used as the initial year in all the drop-down boxes used for year selection; for example, in the field for selecting the time period when searching for users or orders, in the field for specifying the validity period for a discount coupon, etc.
 == Company contacts ==
-'''Company phone:''' The phone number which your customers should use to contact your company. The value of this field is displayed in the site header in the Customer area and is included into the signature in email notifications.
+* <u>Company phone</u>: The phone number which your customers should use to contact your company. The value of this field is displayed in the site header in the Customer area and is included into the signature in email notifications.
-'''Company phone 2''': The alternative phone number. The value of this field is displayed in the site header in the Customer area.
+* <u>Company phone 2</u>: The alternative phone number. The value of this field is displayed in the site header in the Customer area.
-'''Company fax:''' The company fax number. The value of this field is included into the signature in email notifications.
+* <u>Company fax</u>: The company fax number. The value of this field is included into the signature in email notifications.
 == Company location address ==
@@ Line 35: / Line 35: @@
 - In X-Cart PRO, this address is used a) as the origin address for the orders shipped from providers that do not have a [[X-Cart:Defining a Provider's Seller Address (X-Cart PRO) | seller address]] specified in their user profile; b) as the default origin address when testing the store's ability to receive real-time shipping rates.
-'''Company address''': The street address of your company.
+* <u>Company address</u>: The street address of your company.
-'''Company city''': The city where your company is located.
+* <u>Company city</u>: The city where your company is located.
-'''Company state''': The state where your company is located.
+* <u>Company state</u>: The state where your company is located.
-'''Company zip/postal code''': The zip/postal code of the area where your company is located.
+* <u>Company zip/postal code</u>: The zip/postal code of the area where your company is located.
-'''Company country''': The country where your company is located.</onlyinclude>
+* <u>Company country</u>: The country where your company is located.</onlyinclude>
 == Company emails ==
@@ Line 53: / Line 53: @@
 X-Cart allows you to specify 4 company email addresses:
-'''Site administrator email address''': for notifications about incorrect and potentially unsafe GET and POST requests to the site, SQL and login errors, notifications sent by the built-in [http://www.x-cart.com/xcart_manual/online/maintenance_agent.htm Maintenance Agent].
+* <u>Site administrator email address</u>: for notifications about incorrect and potentially unsafe GET and POST requests to the site, SQL and login errors, notifications sent by the built-in [http://www.x-cart.com/xcart_manual/online/maintenance_agent.htm Maintenance Agent].
-'''Users department email address''': for notifications about newly created, modified and deleted user profiles.
+* <u>Users department email address</u>: for notifications about newly created, modified and deleted user profiles.
-'''Orders department email address:''' for notifications about placed orders and changed order statuses, product quantity warnings etc.
+* <u>Orders department email address</u>: for notifications about placed orders and changed order statuses, product quantity warnings etc.
-'''Help/Support department email address:''' for messages submitted through the 'Contact Us' and 'Ask a question about this product' forms.
+* <u>Help/Support department email address</u>: for messages submitted through the 'Contact Us' and 'Ask a question about this product' forms.
 The exact set of notifications that you will receive at the company email addresses can be readjusted in the 'General settings/Email notifications options' section of the Admin area. For details, study section '[[X-Cart:Email_Notifications_Options | Email Notifications Options]]' of this manual.