X-Cart:Email Notifications Options - Revision history

Dohtur: /* Orders department notifications */

2013-09-27T09:06:13Z

‎Orders department notifications

Seyfin: /* Email Notifications */

2012-12-14T13:03:59Z

‎Email Notifications

Dohtur at 11:05, 30 October 2012

2012-10-30T11:05:23Z

Dohtur at 13:25, 8 October 2012

2012-10-08T13:25:17Z

Dohtur at 13:24, 8 October 2012

2012-10-08T13:24:00Z

Dohtur at 13:22, 8 October 2012

2012-10-08T13:22:14Z

Seyfin at 12:13, 28 August 2012

2012-08-28T12:13:33Z

Dohtur: /* Site administrator notifications */

2012-08-10T11:11:44Z

‎Site administrator notifications

Seyfin: /* Provider notifications */

2012-07-05T16:46:43Z

‎Provider notifications

Seyfin: /* Customer notifications */

2012-07-05T16:21:58Z

‎Customer notifications

@@ Line 115: / Line 115: @@
 Select all the notifications which you want to be sent to the orders department of your store:
-* <u>Enable email notifications for orders department about placed orders (online payment methods)</u>: If selected, a notification is sent to the store orders department when an order gets initially placed using an online payment method. The order gets the status 'I' ([[X-Cart:Orders#Statuses_of_orders_paid_for_by_online_payment_methods|Not finished]]), which means the transaction is neither failed nor successful yet.
+* <u>'Order is placed' notification to orders department</u>: If selected, a notification is sent to the store orders department when an order gets initially placed using an online payment method. The order gets the status 'I' ([[X-Cart:Orders#Statuses_of_orders_paid_for_by_online_payment_methods|Not finished]]), which means the transaction is neither failed nor successful yet.
-{{Note1|This option is formerly known as ''Enable email notifications for orders department/providers about initially placed orders''.}}
+{{Note1|Before X-Cart 4.6.1, this option was named, depending on the version, '''Enable email notifications for orders department about placed orders (online payment methods)''' or '''Enable email notifications for orders department/providers about initially placed orders'''.}}
 <div>

← Older revision		Revision as of 13:03, 14 December 2012
Line 14:		Line 14:

	Note that some skins also have their own email templates located in the <u><xcart_dir>/skin/<skin_dir></u> folder, for example <u><xcart_dir>/skin/ideal_comfort/mail/html/order_invoice.tpl</u>		Note that some skins also have their own email templates located in the <u><xcart_dir>/skin/<skin_dir></u> folder, for example <u><xcart_dir>/skin/ideal_comfort/mail/html/order_invoice.tpl</u>
		+
		+	See also:
		+	* [[X-Cart:Editing_Skin_Files \| Editing Skin Files]]

	== Adjusting Email Notifications options ==		== Adjusting Email Notifications options ==

@@ Line 1: / Line 1: @@
-The '<u>General settings/Email Notifications options</u>' page allows you to define, which of the available email notifications should be sent to the customers, administrator(s), provider(s), users department and orders department of your store.
+== Email Notifications ==
-{{XC_4.4}}
+You can choose to automatically notify your store's users about different types of events by enabling the respective types of email notifications.
-{{Note1|NOTE: The mail templates can be located under skin/common_files directory in your X-Cart installation. For 4.3.2 and older versions the mail templates can be located under skin1 directory.}}
-== Site administrator notifications ==
+=== Site administrator notifications ===
 Select all the notifications that you wish to be sent to the store administrator:
@@ Line 93: / Line 108: @@
 </div>
-== Orders department notifications ==
+=== Orders department notifications ===
 Select all the notifications which you want to be sent to the orders department of your store:
@@ Line 271: / Line 286: @@
 </div>
-== Users department notifications ==
+=== Users department notifications ===
 Select all the notifications which you want to be sent to the users department of your store:
@@ Line 362: / Line 377: @@
 </div>
-== Provider notifications ==
+=== Provider notifications ===
 {{XC Platinum}}{{XC Pro}}<br />
 Select all the notifications which you want to be sent to the store provider(s):
@@ Line 560: / Line 575: @@
 </div>
-== Customer notifications ==
+=== Customer notifications ===
 Select all the customer notifications that you want to be sent:
@@ Line 832: / Line 847: @@
 ==FAQ==
-=== When an order fails (is declined by payment gateway), the inventory stays not decreased, but the administrator receives the low limit notification email entitled "Product #1 quantity decreased!" Don't understand, why? ===
+'''Q: When an order fails (is declined by payment gateway), the inventory stays not decreased, but the administrator receives the low limit notification email entitled "Product #1 quantity decreased!" Don't understand, why?'''
-Let's say, you have 3 items in stock and the low limit is 2.
+'''A:''' Let's say, you have 3 items in stock, and the low limit is 2.
-# Let's say, a customer adds 1 item to cart, then goes to checkout.
+# A customer adds 1 item to cart, then goes to checkout.
 # When the customer clicks on '''Submit''' button at the last checkout page, a new order is created with status [[X-Cart:Orders#Statuses_of_orders_paid_for_by_online_payment_methods | "Not finished"]], and the product's quantity in stock is decreased by 1. {{Note1 | The product quantity in stock is decreased in order to prevent the situation when 2 customers simultaneously purchase the last item of the same product in the store.}}
 # The low limit notification email is sent to the store administrator.

@@ Line 58: / Line 58: @@
 {{XC_4.2}}
-* <u>All login error notifications to site administrator</u>: If selected, the store administrator receives email notifications about failed login attempts to customer, partner (Affiliate module) and provider (X-Cart PR0) accounts.<br /><br />
+* <u>All login error notifications to site administrator</u>: If selected, the store administrator receives email notifications about failed login attempts to customer, partner (Affiliate module) and provider (X-Cart PLATINUM or PRO) accounts.<br /><br />
 <div>
 {| cellspacing="0" cellpadding="4" border="1" align="center"

@@ Line 363: / Line 363: @@
 == Provider notifications ==
-{{XC Platinum}}{{XC Pro}}
+{{XC Platinum}}{{XC Pro}}<br />
 Select all the notifications which you want to be sent to the store provider(s):

@@ Line 363: / Line 363: @@
 == Provider notifications ==
+{{XC Platinum}}{{XC Pro}}
 Select all the notifications which you want to be sent to the store provider(s):
@@ Line 465: / Line 465: @@
 |}
 </div>
-{{XC_4.4}}{{XC Pro}}
+{{XC_4.4}}
 * <u>'Provider profile is created' notification to profile owner</u>:  If selected, any user for whom a provider profile is created receives the 'Provider profile is created' notification.
@@ Line 498: / Line 498: @@
 </div>
-{{XC_4.4}}{{XC Pro}}
+{{XC_4.4}}
 * <u>'Provider account is approved' notification to provider</u>: If selected, any user whose provider profile is approved receives the 'Provider profile is approved' notification.
@@ Line 531: / Line 531: @@
 </div>
-{{XC_4.4}}{{XC Pro}}
+{{XC_4.4}}
 * <u>'Provider account is declined' notification to provider</u>:  If selected, any user whose provider profile is declined receives the 'Provider profile is declined' notification.
@@ Line 844: / Line 844: @@
 [[Category:X-Cart user manual]]
 [[Category:X-Cart user manual]]

@@ Line 56: / Line 56: @@
 {{XC_4.2}}
-* <u>All login error notifications to site administrator</u>: If selected, the store administrator receives email notifications about failed login attempts to customer, partner (Affiliate module) and provider (X-Cart PR0) accounts.
+* <u>All login error notifications to site administrator</u>: If selected, the store administrator receives email notifications about failed login attempts to customer, partner (Affiliate module) and provider (X-Cart PR0) accounts.<br /><br />
 <div>
-{| cellspacing="0" cellpadding="4" border="1" align="center" valign="top"
+{| cellspacing="0" cellpadding="4" border="1" align="center"
 ! Plain text mail templates for this notification
 ! HTML mail templates for this notification
 |-
-| mail/login_error.tpl
+| Same as for "Login error notification to site administrator"
+| Same as for "Login error notification to site administrator"
 |}
 </div>

@@ Line 376: / Line 376: @@
 Select all the notifications which you want to be sent to the store provider(s):
-* <u>Send email notifications about placed orders to providers who uploaded the purchased products (in addition to the orders department)</u>: If selected, when an order gets placed, notifications are sent not only to the orders department, but also to individual providers who own the products included into the order.
+* <u>Send email notifications about placed orders to providers who uploaded the purchased products (in addition to the orders department)</u>: If selected, when an order gets initially placed, notifications are sent not only to the orders department, but also to individual providers who own the products included into the order.
 {{Note1| Note: This option takes effect only if the options <u>Enable email notifications for orders department about placed orders (online payment methods)</u> and/or <u>Enable email notifications for orders department about placed orders (offline payment methods)</u> are enabled.}}

@@ Line 596: / Line 596: @@
 : mail/html/signature.tpl
+mail/init_order_customer_subj.tpl
 |}
 </div>
@@ Line 624: / Line 624: @@
 : mail/html/signature.tpl
+mail/order_cust_processed_subj.tpl
 |}
 </div>
@@ Line 653: / Line 653: @@
 : mail/html/signature.tpl
+mail/order_cust_complete_subj.tpl
 |}
 </div>
@@ Line 682: / Line 682: @@
 : mail/html/signature.tpl
+mail/decline_notification_subj.tpl
 |}
 </div>
@@ Line 719: / Line 719: @@
 : mail/html/signature.tpl
+mail/order_customer_subj.tpl
 |}
 </div>
@@ Line 754: / Line 754: @@
 : mail/html/signature.tpl
+mail/preauth_order_customer_subj.tpl
 |}
 </div>
@@ Line 783: / Line 783: @@
 : mail/html/signature.tpl
+mail/signin_notification_subj.tpl
 |}
 </div>
@@ Line 812: / Line 812: @@
 : mail/html/signature.tpl
+mail/profile_modified_subj.tpl
 |}
 </div>
@@ Line 837: / Line 837: @@
 : mail/html/signature.tpl
+mail/profile_deleted_subj.tpl
 |}