Difference between revisions of "X-Cart:Getting Help"
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== X-Cart Support Team == | == X-Cart Support Team == | ||
| − | The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through | + | The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through the Help Desk in your {{QA}}. |
== X-Cart Community Forums == | == X-Cart Community Forums == | ||
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== Qualiteam Support Helpdesk == | == Qualiteam Support Helpdesk == | ||
| − | * '''Bugs''' should be posted to | + | * '''Bugs''' should be posted to X-Cart's {{BT}} (the instructions on usage can be found at [[Using Qualiteam Issue Tracker|Using Qualiteam Issue Tracker]] page) |
* '''Feature requests''' should be posted to http://ideas.x-cart.com | * '''Feature requests''' should be posted to http://ideas.x-cart.com | ||
Revision as of 12:19, 24 November 2014
Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website (http://www.x-cart.com/contact_us.html) or by posting a message to sales@x-cart.com.
X-Cart Support Team
The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through the Help Desk in your X-Cart Account.
X-Cart Community Forums
The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at http://forum.x-cart.com. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only.
Qualiteam Support Helpdesk
- Bugs should be posted to X-Cart's Issue tracker (the instructions on usage can be found at Using Qualiteam Issue Tracker page)
- Feature requests should be posted to http://ideas.x-cart.com
If possible please search the database prior to posting, to avoid creating duplicate entries.
