X-Cart:Upselling Products

X-Cart 4.4.0or above

What Upselling products module does

The module Upselling products enables upselling/cross selling at your store. It allows you to create links between products, so that when a store visitor views the details page of a certain product, he or she is offered other items as alternatives or in addition to the item on view. Links to the related items are displayed in a section titled 'Related products':

Note: The section 'Related products' is displayed only if there is at least one related product.

The links establishing upselling/cross selling relationships between products are termed upselling links. Depending on your wish, an upselling link can lead in a single direction (from product A to product B), or be bidirectional (pointing both ways, from product A to product B and from product B to product A).

Upselling products is available as a built-in module for all X-Cart editions. It does not require installation and can be enabled in the Modules section of X-Cart Admin area.

Enabling and Configuring 'Upselling Products'

To begin using the module, you should enable and configure it.

To enable the module:

1. In Admin area, go to the Modules section (Settings -> Modules).
2. Select the 'Enable' check box to the left of the module name.
3. Click Apply changes.
   Now the "Upselling products" module is enabled and can be configured.
   

To configure the module:

1. In the Modules section (Settings -> Modules), click the 'Configure' link opposite the module name ('Upselling Products').
   The "Upselling Products" module configuration page (titled by the name of the module) opens.
   
2. Use this page to set the module preferences. Now there is only one setting available: 'Open Product details page in a new window when a customer clicks on a product link in the "Related products" list'. It defines the behaviour of the product details page in the browser when a customer clicks on one of the products in the Related products section to see the details of this product. Depending on the status of this setting the product details page can open in a new browser window or in the same browser window (in the latter case, the customer sees the product details page of the chosen related product instead of the details of the product that he initially opened).
3. Click Apply changes to save the changes. The module is configured and ready for use.

Adding Upselling Links

To create an upselling link:

1. In the products section (Catalog -> Products), find the product for which you wish to create an upselling link. Click on the product name to open the product's details on the 'Product Management' page.
2. In the 'Product Management' section menu, click on the Related products link.
   
   The 'Related products' page opens.
3. Use the 'Add new link' section to add related products:
   
   • Click 'Browse' to find a product which should be added to the 'Related products' section. The "Choose a product" dialog box opens.
   • Select a product using this dialog box. (See Using a dialog box to choose a product for detailed instructions).
     The selected product name appears in the 'Product' field in the 'Add new link' section.
   • If you wish the link to be bidirectional, select the check box 'Bidirectional link'.
4. Click 'Add'. A link to this product is added to the "Related products" list at the top of the page.
   

Managing Upselling Links

Changing the order of upselling links for a certain product

You can change the order in which the upselling links of a certain product appear in the 'Related products' section.

To change the order of upselling links:

1. In the POS. column of the 'Upselling links' dialog box, change the position numbers of the links whose positions need to be changed.
2. Click Update. The order of links in the 'Related products' section changes.

Editing upselling link details

Editing the details of an upselling link (changing the product to which the link points, readjusting the 'bidirectional' feature) is not possible. If you need to change the details of any of the existing links, delete it and create it again.

Deleting upselling links

If you no longer need a previously created upselling link, you can delete it.

To delete an upselling link:

1. In the 'Related products' page, select the check box next to the link that needs to be deleted.
2. Click Delete selected. The link is removed from the list of upselling links of the current product.

It is possible to delete multiple upselling links of one product at a time. To do so, select all the links that need to be deleted by selecting their check boxes and click Delete selected.