Difference between revisions of "X-Cart:Getting Help"
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Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website ([http://www.x-cart.com/contact_us.html http://www.x-cart.com/contact_us.html]) or by posting a message to sales@x-cart.com. | Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website ([http://www.x-cart.com/contact_us.html http://www.x-cart.com/contact_us.html]) or by posting a message to sales@x-cart.com. | ||
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== X-Cart Support Team == | == X-Cart Support Team == | ||
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The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at [http://forum.x-cart.com http://forum.x-cart.com]. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only. | The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at [http://forum.x-cart.com http://forum.x-cart.com]. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only. | ||
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| + | == Qualiteam Support Helpdesk == | ||
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| + | * '''Bugs''' should be posted to [http://bugtracker.qtmsoft.com/ http://bugtracker.qtmsoft.com] (the instructions on usage can be found at [[Using bugtracker.qtmsoft.com|Using bugtracker.qtmsoft.com]] page) | ||
| + | * '''Feature requests''' should be posted to http://ideas.x-cart.com | ||
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| + | If possible please search the database prior to posting, to avoid creating duplicate entries. | ||
[[Category:X-Cart user manual]] | [[Category:X-Cart user manual]] | ||
Revision as of 09:06, 14 October 2010
Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website (http://www.x-cart.com/contact_us.html) or by posting a message to sales@x-cart.com.
X-Cart Support Team
The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through your personal Help Desk account at https://secure.qtmsoft.com.
X-Cart Community Forums
The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at http://forum.x-cart.com. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only.
Qualiteam Support Helpdesk
- Bugs should be posted to http://bugtracker.qtmsoft.com (the instructions on usage can be found at Using bugtracker.qtmsoft.com page)
- Feature requests should be posted to http://ideas.x-cart.com
If possible please search the database prior to posting, to avoid creating duplicate entries.
