X-Cart:Getting Help
Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website (http://www.x-cart.com/contact_us.html) or by posting a message to sales@x-cart.com.
X-Cart Support Team
The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through your personal Help Desk account at https://secure.qtmsoft.com.
X-Cart Community Forums
The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at http://forum.x-cart.com. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only.
Qualiteam Support Helpdesk
- Bugs should be posted to http://bugtracker.qtmsoft.com (the instructions on usage can be found at Using bugtracker.qtmsoft.com page)
- Feature requests should be posted to http://ideas.x-cart.com
If possible please search the database prior to posting, to avoid creating duplicate entries.