X-Cart:RMA

Overview

The X-RMA module is designed to simplify the process of managing product returns, which may be very annoying if you do not have a special tool to deal with it. With X-RMA product returns become quick and convenient; the module organizes the whole process and allows your customers and you to avoid negative experience by getting rid of endless email correspondence.

The key features of the X-RMA add-on module include:

• Individual return period for each product;
• Automatic generation of return slips;
• Ability to issue credits for future purchases;
• Configurable product return reasons;
• Email notifications about submitted return request to the store staff;
• Email notifications about authorized and declined requests to customers.

X-RMA is a reliable and up-to-date solution that makes your business even more competitive.

Enabling and Configuring

To enable the module:

1. In the Admin area, go to the Modules section (Administration menu->Modules).
2. In the list of the available modules, find the entry "RMA" and select the check box next to it.
3. Click the Update button at the bottom of the page.

X-RMA allows you to adjust some of its options.

To configure the module:

1. In the Admin area, go to the Modules section (Administration menu->Modules).

2. Find the entry "RMA" and click on the Configure link that corresponds to the entry.

After you click on Configure, X-Cart will open the General settings box with the RMA section inside it.

3. Adjust the X-RMA options by selecting/unselecting the check boxes that correspond to the options.

4. Click the Save button to apply the changes.