LiteCommerce:Troubleshooting

Tools

Logging

See LiteCommerce:Config.php for the instructions on how to enable logging.

Safe mode

Along with error logging, the possibility to invoke safe mode is another troubleshooting capability of LiteCommerce software. Safe mode disables the initialization and operation of all add-on modules installed at your store, which can be useful when diagnosing unexplainable run-time or configuration errors. To invoke safe mode, use one of the following methods:

• In the Administrator Zone browse to the 'General settings' section and locate the 'Safe mode' parameter. Place a checkmark in the corresponding field and click on the 'Submit' button at the bottom of the page to save your changes. Doing so switches the store to safe mode. When the safe mode is no longer needed, you can switch the store back to normal operation mode.

• Add the 'safe_mode=on' parameter to a page URL in the location field of your browser when accessing the Customer Zone. Doing so temporarily disables add-on modules in the current browser session.