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To use FedEx real-time shipping cost calculation, you must complete end-user certification with FedEx.

Setting up shipping cost calculation for FedEx

To set up shipping cost calculation for FedEx, follow these steps:

  1. If you haven't yet done so, provide your own company address in the 'General settings->Company options' section. Make sure you provide this address correctly - it will be submitted to the real-time shipping calculator as the origin address for all shipments from your store and thus will affect the shipping rates.
  2. Obtain an account with FedEx (Contact FedEx for details).
  3. Enable your store to use the real-time shipping calculator provided by FedEx:
    1. In your store's Admin area, go to the 'General settings->Shipping options' section.
    2. On the 'General settings->Shipping options' page, select the check box 'Enable real-time shipping calculation'. Unselect the check box 'Use Intershipper calculation service'.
    3. Use the 'FedEx account details' subsection of 'General settings->Shipping options' page to provide your FedEx account information, including your account number, FedEx key, generated in FedEx backoffice and FedEx password. Please note that FedEx uses different account numbers for live and test accounts. A live account does not work in test mode, and vice versa.
  4. Obtain a meter number from FedEx:

Go to the 'Shipping methods' section of your store's Admin area (Settings menu->Shipping methods). Find FedEx in the list of real-time shipping methods and click the Options >> link opposite it. A dialog box titled 'FedEx options' opens:

Fedex dir opts1.gif

The 'FedEx options' dialog box provides a form that you must complete to obtain a meter number. Be sure to complete all the required fields, then click the Get the FedEx meter number button.

After you click on Get the FedEx meter number, X-Cart software will connect to FedEx and request a meter number for your account. As soon as the meter number is obtained, the contents of the 'FedEx options' dialog box will be reloaded and you will see a form like the following (Note that your meter number will be displayed at its top):

Fedex opts.gif
  1. Adjust the settings in the 'FedEx options' dialog box according to your preferences.
  2. Click the Apply button to save the changes.

That is all. Now you can test whether your store can receive real-time shipping rates correctly. For details, see the chapter 'Testing your store's ability to receive real-time shipping rates' further in this manual.