Difference between revisions of "X-Cart:Getting Help"
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| − | Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website ([ | + | Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website ([https://www.x-cart.com/contact_us.html https://www.x-cart.com/contact_us.html]) or by posting a message to sales@x-cart.com. |
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== X-Cart Support Team == | == X-Cart Support Team == | ||
| − | The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through | + | The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through the Help Desk in your {{QA}}. |
== X-Cart Community Forums == | == X-Cart Community Forums == | ||
| − | The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at [ | + | The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at [https://forum.x-cart.com https://forum.x-cart.com]. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only. |
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| + | == Qualiteam Support Helpdesk == | ||
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| + | * '''Bugs''' should be posted to X-Cart's {{BT}} (the instructions on usage can be found at [[Using Qualiteam Issue Tracker|Using Qualiteam Issue Tracker]] page) | ||
| + | * '''Feature requests''' should be posted to https://ideas.x-cart.com | ||
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| + | If possible please search the database prior to posting, to avoid creating duplicate entries. | ||
[[Category:X-Cart user manual]] | [[Category:X-Cart user manual]] | ||
Latest revision as of 17:48, 22 July 2020
Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website (https://www.x-cart.com/contact_us.html) or by posting a message to sales@x-cart.com.
X-Cart Support Team
The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through the Help Desk in your X-Cart Account.
X-Cart Community Forums
The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at https://forum.x-cart.com. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only.
Qualiteam Support Helpdesk
- Bugs should be posted to X-Cart's Issue tracker (the instructions on usage can be found at Using Qualiteam Issue Tracker page)
- Feature requests should be posted to https://ideas.x-cart.com
If possible please search the database prior to posting, to avoid creating duplicate entries.
