Difference between revisions of "X-Cart:Getting Help"

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Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’  section on our website ([http://www.x-cart.com/contact_us.html http://www.x-cart.com/contact_us.html]) or by posting a message to sales@x-cart.com.
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Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’  section on our website ([https://www.x-cart.com/contact_us.html https://www.x-cart.com/contact_us.html]) or by posting a message to sales@x-cart.com.
  
 
== X-Cart Support Team ==
 
== X-Cart Support Team ==
  
The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through your personal Help Desk account at [https://secure.qtmsoft.com https://secure.qtmsoft.com].
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The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through the Help Desk in your {{QA}}.
  
 
== X-Cart Community Forums ==
 
== X-Cart Community Forums ==
  
The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at [http://forum.x-cart.com http://forum.x-cart.com]. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only.
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The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at [https://forum.x-cart.com https://forum.x-cart.com]. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only.
  
 
== Qualiteam Support Helpdesk ==
 
== Qualiteam Support Helpdesk ==
  
* '''Bugs''' should be posted to [http://bugtracker.qtmsoft.com/ http://bugtracker.qtmsoft.com] (the instructions on usage can be found at [[Using bugtracker.qtmsoft.com|Using bugtracker.qtmsoft.com]] page)
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* '''Bugs''' should be posted to X-Cart's {{BT}} (the instructions on usage can be found at [[Using Qualiteam Issue Tracker|Using Qualiteam Issue Tracker]] page)
* '''Feature requests''' should be posted to http://ideas.x-cart.com
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* '''Feature requests''' should be posted to https://ideas.x-cart.com
  
 
If possible please search the database prior to posting, to avoid creating duplicate entries.
 
If possible please search the database prior to posting, to avoid creating duplicate entries.
  
 
[[Category:X-Cart user manual]]
 
[[Category:X-Cart user manual]]

Latest revision as of 17:48, 22 July 2020

Additional information about X-Cart shopping cart software can be requested by using a special form in the ‘CONTACT US’ section on our website (https://www.x-cart.com/contact_us.html) or by posting a message to sales@x-cart.com.

X-Cart Support Team

The X-Cart Support engineers will advise you about backing up your store and restoring it from the backup. The Support team is available to registered X-Cart license owners only and must be addressed through the Help Desk in your X-Cart Account.

X-Cart Community Forums

The X-Cart Community Forums provide you with an opportunity to discuss X-Cart related issues with other community members. The Forums are available at https://forum.x-cart.com. For security reasons, some topics and threads at the forums are open to registered X-Cart license owners only.

Qualiteam Support Helpdesk

If possible please search the database prior to posting, to avoid creating duplicate entries.